{"id":15,"date":"2022-07-20T16:08:19","date_gmt":"2022-07-20T23:08:19","guid":{"rendered":"http:\/\/donnaweaverjewelry.com\/?page_id=15"},"modified":"2025-02-24T08:23:09","modified_gmt":"2025-02-24T16:23:09","slug":"shipping_refund_returns","status":"publish","type":"page","link":"https:\/\/donnaweaverdesign.com\/shipping_refund_returns\/","title":{"rendered":"Shipping, Refunds and Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15\" class=\"elementor elementor-15\" data-elementor-post-type=\"page\">\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-1c0de09 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c0de09\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a9de290\" data-id=\"a9de290\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-729736e elementor-widget elementor-widget-image\" data-id=\"729736e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/donnaweaverdesign.com\/wp-content\/uploads\/2022\/08\/donna-weaver-design-shipping-station-600x600.jpeg\" title=\"Donna Weaver Design Shipping Station\" alt=\"Donna Weaver Design Shipping Station\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Donna Weaver Design's Neighborhood Shipping Station<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-ba22feb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ba22feb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-142227b\" data-id=\"142227b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-850db15 elementor-widget elementor-widget-spacer\" data-id=\"850db15\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-617e17a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"617e17a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f54b44c\" data-id=\"f54b44c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3992cc4 elementor-widget elementor-widget-heading\" data-id=\"3992cc4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Shipping, Refunds and Returns<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-2a3f13e5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a3f13e5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-63e93d02\" data-id=\"63e93d02\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77a8ee24 elementor-widget elementor-widget-text-editor\" data-id=\"77a8ee24\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><strong>How soon will my order ship?<\/strong><\/p>\n<p class=\"p1\">Most jewelry ships within 1-3 business days.<span class=\"Apple-converted-space\">\u00a0 <\/span>Other jewelry is Made To Order and will be created especially for you.<span class=\"Apple-converted-space\">\u00a0 <\/span>Production times will vary for Made To Order pieces and the general Studio production schedule is 30 days. \u00a0All orders ship from our studio in Santa Monica, California.<\/p>\n<p class=\"p1\"><strong>How much does shipping cost?<\/strong><\/p>\n<p class=\"p1\">We are pleased to offer FREE SHIPPING WITH INSURANCE on all orders over $200 \u00a0via USPS Priority Shipping.<span class=\"Apple-converted-space\">\u00a0 <\/span>All orders ship from our studio in Santa Monica, California.<\/p>\n<p class=\"p1\"><strong>Do you ship internationally?<\/strong><\/p>\n<p class=\"p1\">We are pleased to offer shipping to the United States.<span class=\"Apple-converted-space\">\u00a0 W<\/span>e do not ship internationally at this time.<\/p>\n<p class=\"p1\"><strong>Do you accept returns?<\/strong><\/p>\n<p class=\"p1\">We gladly accept return of unworn items in original condition within 15 days of purchase for full refund (minus return shipping and insurance).<span class=\"Apple-converted-space\">\u00a0 <\/span>To start your return, email <a href=\"mailto:donna@donnaweaverdesign.com\"><span class=\"s1\">donna@donnaweaverdesign.com<\/span><\/a>. <span class=\"Apple-converted-space\">\u00a0 <\/span>We will email you a shipping label which you can tape to the box your purchase arrived in.<\/p>\n<p class=\"p1\">Made to Order items are created especially for you and cannot be returned.<\/p>\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.\u00a0If your return is approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><b>Sale items<\/b><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Only regular priced items may be refunded. Sale items are final and cannot be refunded.<\/p>\n<p><strong>Shipping returns<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>To return your product, you should wait until you have received from us your return shipping label which will include insurance. The cost of return shipping and insurance will be deducted from your refund. If you choose to use your own shipping, please include insurance as you are responsible for the value of your purchase until it is received back by us.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p class=\"p1\"><strong>What forms of payment do you accept?<\/strong><\/p>\n<p class=\"p1\">We gladly accept Visa, MasterCard, American Express, Discover and PayPal.<span class=\"Apple-converted-space\"> \u00a0<\/span><\/p>\n<p class=\"p1\"><strong>Is my payment information secure?<\/strong><\/p>\n<p class=\"p1\">Our store uses Secure Sockets Layer protocol (SSL) with the highest level of security commercially available.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:list --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>Re-Sizing<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>\u00a0If you are purchasing a ring, we are happy to mail you a complimentary plastic ring sizer upon request. It is best though to have your finger size determined in person by a professional jeweler before making your purchase. \u00a0We do not re-size jewelry including rings and cuff bracelets.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>Need help?<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Contact me at donna@donnaweaverdesign.com for any questions.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Donna Weaver Design&#8217;s Neighborhood Shipping Station Shipping, Refunds and Returns How soon will my order ship? Most jewelry ships within 1-3 business days.\u00a0 Other jewelry is Made To Order and will be created especially for you.\u00a0 Production times will vary for Made To Order pieces and the general Studio production schedule is 30 days. \u00a0All orders ship from our studio in Santa Monica, California. How much does shipping cost? We are pleased to offer FREE SHIPPING WITH INSURANCE on all orders over $200 \u00a0via USPS Priority Shipping.\u00a0 All orders ship from our studio in Santa Monica, California. Do you ship internationally? We are pleased to offer shipping to the United States.\u00a0 We do not ship internationally at this time. Do you accept returns? We gladly accept return of unworn items in original condition within 15 days of purchase for full refund (minus return shipping and insurance).\u00a0 To start your return, email donna@donnaweaverdesign.com. \u00a0 We will email you a shipping label which you can tape to the box your purchase arrived in. Made to Order items are created especially for you and cannot be returned. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.\u00a0If your return is approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment. Sale items Only regular priced items may be refunded. Sale items are final and cannot be refunded. Shipping returns To return your product, you should wait until you have received from us your return shipping label which will include insurance. The cost of return shipping and insurance will be deducted from your refund. If you choose to use your own shipping, please include insurance as you are responsible for the &hellip; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry","latest_post","no_image"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v24.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shipping, Refunds and Returns |<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/donnaweaverdesign.com\/shipping_refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping, Refunds and Returns\" \/>\n<meta property=\"og:description\" content=\"Donna Weaver Design&#8217;s Neighborhood Shipping Station Shipping, Refunds and Returns How soon will my order ship? Most jewelry ships within 1-3 business days.\u00a0 Other jewelry is Made To Order and will be created especially for you.\u00a0 Production times will vary for Made To Order pieces and the general Studio production schedule is 30 days. \u00a0All orders ship from our studio in Santa Monica, California. How much does shipping cost? We are pleased to offer FREE SHIPPING WITH INSURANCE on all orders over $200 \u00a0via USPS Priority Shipping.\u00a0 All orders ship from our studio in Santa Monica, California. Do you ship internationally? We are pleased to offer shipping to the United States.\u00a0 We do not ship internationally at this time. Do you accept returns? We gladly accept return of unworn items in original condition within 15 days of purchase for full refund (minus return shipping and insurance).\u00a0 To start your return, email donna@donnaweaverdesign.com. \u00a0 We will email you a shipping label which you can tape to the box your purchase arrived in. Made to Order items are created especially for you and cannot be returned. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.\u00a0If your return is approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment. Sale items Only regular priced items may be refunded. Sale items are final and cannot be refunded. Shipping returns To return your product, you should wait until you have received from us your return shipping label which will include insurance. The cost of return shipping and insurance will be deducted from your refund. 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